Family-owned companies
run by outsiders appear to
be better managed than other
companies, a study finds,
while family-owned companies
run by eldest sons tend to
be managed relatively
poorly. Moreover, the
prevalence of family-owned
companies run by eldest sons
in France and the United
Kingdom appears to account
for a sizable portion of the
gap in the effectiveness of
management¡Xand perhaps in
performance¡Xthat we observe
in their companies relative
to those of Germany and the
United States.
These
findings come from a study
of more than 700 midsize
manufacturers in France,
Germany, the United Kingdom,
and the United States. The
study, conducted by McKinsey
and researchers at the
London School of Economics,
looked at the quality of key
management practices
relative to performance
metrics (such as total
factor productivity, market
share, sales growth, and
market valuation) and found
that they are strongly
correlated. On a scale of
one to five, with five being
the highest, US and German
manufacturers scored best on
these metrics (3.37 and
3.32, respectively), while
French and UK companies
scored worst (3.17 and
3.09).
The average management
score for family-owned
businesses, at 3.2, to that
of all companies in our
study was essentially
identical. The study found,
however, that family-owned
companies run by
outsiders¡X36 percent of all
the family-owned companies
in our sample¡Xhave
management scores that are,
on average, more than 12
percent higher than those of
other companies.
One possible explanation
is that the combination of
family ownership and
professional management
provides the best of both
worlds. Family ownership can
enable managers to take a
long-term view in decision
making, with less pressure
to produce quarterly results
for investors or to achieve
earnings targets. Family
members also have a greater
direct interest in the
outcome of decisions than
others do. But recruiting
executives from outside the
family allows businesses to
cast a wide net for talent.
What's more, the closely
held nature of such a
company makes it easier for
family owners to take an
active part in guiding and
managing it and to
scrutinize the actions of
managers to make them
accountable. In this way, a
family-owned company can
control the conflicts of
interest that might
otherwise arise between
managers and its
shareholders¡Xthe so-called
agency problem.
Not all of the
family-owned businesses that
we examined are in such good
shape. Indeed, the average
management score of such
companies run by eldest
sons¡X2.9¡Xwas more than 10
percent lower than the
average for all companies.
In our study, eldest sons
ran 44 percent of the
family-owned businesses in
France and 50 percent of
those in the United Kingdom.
By contrast, eldest sons ran
only 30 percent of the
family-owned businesses in
the United States and 10
percent of those in Germany.
We defined a family-owned
business as one in which a
family owns the single
largest block of shares.
Most of the companies we
examined are privately held.
When we looked more
closely at the data, we
discovered that family-owned
companies run by eldest sons
accounted for 43 percent of
the gap in managerial
quality we identified
between companies in France
and those in the United
States and for 28 percent of
the gap between companies in
the United Kingdom and those
in the United States . The
strength of the correlation
between managerial quality
and performance suggests
that family-owned businesses
run by eldest sons also
perform more poorly than
their peers.
The prevalence of
family-owned enterprises run
by eldest sons in France and
the United Kingdom can be
traced to feudal times. In
those countries, the eldest
son typically inherited the
family property, whereas in
Germany it was typically
divided equally among the
sons. Today, however, tax
breaks also play a role. A
typical family-owned
enterprise with a book value
of $10 million or more, for
instance, receives an
inheritance tax exemption of
100 percent in the United
Kingdom and of 50 percent in
France but only 33 percent
in Germany. The United
States has no such tax
exemptions.
Automatically handing
control of a family-owned
company to a designated heir
can create several problems.
First, any company that
considers no one else for
the top job automatically
excludes better potential
candidates in the talent
pool. Moreover, someone who
expects to lead a company by
birthright may put less
effort into acquiring the
necessary skills and
education than do people who
expect to compete for their
jobs. Indeed, family-owned
businesses that select the
CEO from among all family
members, we found, are no
worse managed than other
companies.
The mandate for
family-owned companies,
then, is simple: pay
particular attention to
succession planning.
Although family ownership is
no worse, and often better,
than other forms of
ownership, choosing family
members¡Xespecially the
eldest son¡Xto run the
business isn't always the
best answer.